Managing User Information

Enterprise Plans only

Updating User Information

Organization admins can update the name, email address, user name, role, and team assignment for any user in their organization. Team admins can update that information for users on their team. If you invite a user via email, you will need to edit their concurrency limit and other account details after they have accepted your invitation and created an account.

1. On Sauce Labs, click ACCOUNT and then click Organization Management.

   

2. On the USERS tab, click the user name of the user whose information you want to edit.

   

3. On the User Details page, in the User Information section, make the necessary changes and then click UPDATE.

   

Filtering Users

Sauce Labs offers several options for filtering your list of users. To apply one or more of the available filters:

1. On Sauce Labs, click ACCOUNT and then click Organization Management.
2. On the USERS tab, select the checkboxes of the filters you want to apply. The user list will update accordingly.

General Filters

Filter	Description	Org Admin Options
Active	Active user	Deactivate
Inactive	The user has been deactivated by the organization admin	Reactivate
Pending	The user has been invited via email but has not yet confirmed their invite, or the user was added manually and has not verified their email address	Deactivate
Pending deletion	The user has been marked automatically for account deletion or an explicit request for that was made. This can happen based on multiple factors. Account will be deleted in the 7-day timeframe.	Contact support team

Team Filters

Filter	Description
Team name	Filters by team

Changing a User's Role

note

Only an organization admin can change a user’s role.

You can change a user’s role on the Organization Management page and also on the User Details page.

Changing a User’s Role - Organization Management

1. On Sauce Labs, click ACCOUNT and then click Organization Management.

2. On the USERS tab, select the checkbox of the user whose role you want to change.

3. Above the list of users, in the Action dropdown, click Assign Role and then click the new role.

   

Changing a User’s Role - User Details

1. On Sauce Labs, click ACCOUNT and then click Organization Management.

2. On the USERS tab, click the user name of the user whose role you want to change.

   

3. On the User Details page, in the User Information section, click the ORG. ROLE dropdown and then click the new role.

   

4. Click UPDATE.

Regenerating Access Keys

You can regenerate a user's access key on the Organization Management page.

1. On Sauce Labs, click ACCOUNT and then click Organization Management.

2. On the USERS tab, click the user name of the user whose access key you want to regenerate.

   

3. On the User Details page, in the Access Key section, click REGENERATE ACCESS KEY.

   

note

Regenerating your access key will update the access key throughout your configuration. Commands containing your old access key will fail.

User Roles

Role	Permissions
Organization Admin	Create and delete teams, and move teams within an organization Manage Organization Settings Manage users across the organization: Add and deactivate users Reset user passwords Change email addresses and names Assign user roles Move users between teams View user activity Set concurrency allocation for teams Sauce Connect Proxy tunnels: Create tunnels for users across the organization to share Limit access to shared tunnels Stop any and all tunnels View all jobs in the organization Modify Real Device App Settings
Team Admin	Only a user assigned to a team can become a team admin Manage the team and users on the team View team usage and users assigned to the team Sauce Connect Proxy Team tunnels: View shared tunnels and non-shared tunnels created by team members Start shared tunnels Stop tunnels they have started Manage users on the team: Reset user passwords Change email addresses and names Move users between their team and the list of users who are not assigned to any team View user activity View jobs that were run by team members View jobs that were run by members of other teams Modify Real Device App Settings
Team Member	Edit personal information such as name, password, and email address View jobs that were run by other team members View jobs that were run by members of other teams in the organization Sauce Connect Proxy tunnels: Start tunnels for individual use or to be shared with other team members Stop tunnels they have started

In every organization, multiple Organization Admins and/or Team Admins can exist. However, users can only be part of one organization.

For more information on Sauce Connect and IPSec settings available to Organization Admins, see Security Settings.

User Settings

The User Settings screen allows you to view and change your password and email address. You can also regenerate an access key, as well as copy a driver string (for more information, see Regenerating Access Keys and Create a Remote Session). If you are an admin and want to change the settings for users in your org, see Updating User Information.

To access the User Settings screen, on Sauce Labs, click ACCOUNT and then click User settings.

Password Policy

Strong passwords are required, and must include the following:

• One lowercase letter
• One uppercase letter
• One numerical digit
• One special character
• A minimum of 8 characters
• No blank spaces

After five failed login attempts, users will be locked out.