Managing User Information

Updating User Information#

Organization admins can update the name, email address, user name, role, and team assignment for any user in their organization. Team admins can update that information for users on their team. If you invite a user via email, you will need to edit their concurrency limit and other account details after they have accepted your invitation and created an account.

  1. In Sauce Labs, click Account and then click Team Management.

    Team management navigation
  2. On the Users tab, click the user name of the user whose information you want to edit.

    User details
  3. On the User Details page, in the User Information section, make the necessary changes and then click Update.

    User details

Filtering Users#

Sauce Labs offers several options for filtering your list of users. To apply one or more of the available filters:

  1. In Sauce Labs, click Account and then click Team Management.
  2. On the Users tab, select the checkboxes of the filters you want to apply. The user list will update accordingly.

General Filters#

FilterDescriptionOrg Admin Options
ActiveActive userDeactivate
InactiveThe user has been deactivated by the organization adminReactivate
PendingThe user has been invited via email but has not yet confirmed their invite, or the user was added manually and has not verified their email addressDeactivate

Team Filters#

FilterDescription
Team nameFilters by team

Changing a User's Role#

NOTE: Only an organization admin can change a user’s role.

You can change a user’s role on the Organization Management page and also on the User Details page.

Changing a User’s Role - Organization Management#

  1. In Sauce Labs, click Account and then click Team Management.

  2. On the Users tab, select the checkbox of the user you want to deactivate.

  3. Above the list of users, in the Action dropdown, click Assign Role and then click the new role.

    Change a user's role

Changing a User’s Role - User Details#

  1. In Sauce Labs, click Account and then click Team Management.

  2. On the Users tab, click the user name of the user whose role you want to change.

    Users list
  3. On the User Details page, in the User Information section, click the Org. Role dropdown and then click the new role.

    Change a user's role
  4. Click Update.

Regenerating Access Keys#

You can regenerate a user's access key on the Organization Management page.

  1. In Sauce Labs, click Account and then click Team Management.

  2. On the Users tab, click the user name of the user whose access key you want to regenerate.

    Users list
  3. On the User Details page, in the Access Key section, click Regenerate Access Key.

    User Details - Access Key

NOTE: Regenerating your access key will update the access key throughout your configuration. Commands containing your old access key will fail.

User Roles#

RolePermissions
Organization Admin
  • Create and delete teams, and move teams within an organization
  • Manage Organization Settings
  • Manage users across the organization:
    • Add and deactivate users
    • Reset user passwords
    • Change email addresses and names
    • Assign user roles
    • View user activity
  • Set concurrency allocation for teams
  • Create Sauce Connect Proxy tunnels for users across the organization to share, or limit access to only other organization admins
  • View all jobs in the organization
Team Admin
  • Only a user assigned to a team can become a team admin
  • Manage the team and users on the team
  • View team usage and users assigned to the team
  • View the shared tunnels and non-shared tunnels created by team members
  • Manage users on the team:
    • Reset user passwords
    • Change email addresses and names
    • Move users between their team and the list of users who are not assigned to any team
    • View user activity
  • View jobs that were run by team members
  • View jobs that were run by members of other teams
Team Member
  • Edit personal information such as name, password, and email address
  • View jobs that were run by other team members
  • View jobs that were run by members of other teams in the organization
  • Create Sauce Connect Proxy tunnels for individual use or to be shared with other team members

NOTE: In every organization, multiple organization admins and/or team admins can exist. However, users can only be part of one organization.

Last updated on by Laura Thomas