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OpsGenie

OpsGenie Integration

This guide goes through the steps necessary to integrate Backtrace with OpsGenie. Setting up integration with the OpsGenie ticketing system requires a valid OpsGenie REST API URL, as well as a valid username and password.

The steps in this process are:

  • Generate an API key
  • Set up the integration

Generate an API Key

In OpsGenie, click Integrations in the left navbar and click "Add" on "API". Note the API Key - you will need this in the next step - then modify the API integration as necessary, and click Save Integration.

Set Up the Integration

To set up the integration, first go to the Project Settings page for the project you want to add a integration for:

Then click Integrations in the left-hand menu, and the plus sign to create a new integration:

Select OpsGenie and fill in the required settings (name, recipients, teams, message, and API key).

Next: After filling in the integration-specific settings, proceed to Common Settings to finish configuring the integration.